All Episodes

While the technology industry continues to develop and evolve, it remains that the human element and leveraging a workforce's skills play an important role in allowing the industry to thrive. In today's episode, Jessica Firestone, CEO and President of Tempest shares her vision to provide complete management of maintenance programs, explore new relationships and to expand internationally. At the heart of her growth goals is the importance of prioritizing people and utilizing their strengths. Finally, in their conversation about a people-first culture, Jessica and our host Carrie Charles discuss how organizations can use hybrid work schedules to their advantages.Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

Being skilled in attracting and retaining talent is the standard organizations strive for – developing that talent into leaders is a separate feat few can achieve. How does Larry Moore Jr. do it? In this episode, Carrie Charles sits down with the Chief Operating Officer of Roaming Networks to discuss the “Roaming culture” they’ve developed and how it has paved the way for increasing retention. The two also discuss the servant leadership Larry practices, and how he mentors his employees into higher-level roles. Tune in to learn more about the healthy workplace practices infused in their culture that promote diversity, engagement, and development.Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

The key to growth begins with strong leadership. Joining your host Carrie Charles is the President of  Vision Technologies,  Kevin Nolan. Over twenty years since its humble beginnings of starting in a garage, Vision Technologies now proudly holds its own, boasting nearly 600 employees with annual revenues exceeding $153.1M in 2021. The successes of Vision Technologies can be attributed to direction from leadership and the commitment to fostering an effective work culture. In this episode, Kevin describes the guidance necessary for an organization to thrive, and the style of operating with a growth mindset with a drive to achieve goals. Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

To thrive in telecommunications, you must be a problem solver. Join your host Carrie Charles as she interviews Keith Casey, President of Motive Infrastructure Solutions, an organization known for setting the benchmark in excellence and continuous improvement. In this episode, listen along as the two discuss how previous military experience applies now to their roles as leaders in the telecommunications industry, the best practices for talent acquisition and retention, the importance of communication, and proven effective leadership strategies.Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

We often associate 5G with the general understanding of how it affects telecommunications -- faster internet speed, widespread coverage, and the internet of things. We get to learn more about the important role 5G plays in the world of aviation in today's episode, as Carrie Charles sits down with Vance Hilderman, principal founder, CEO, and CTO of AFuzion. Listen along as the world-renowned safety-critical expert, speaker, author, and trainer share his journey in finding his passion for STEM and bringing diversity to technology, and the possible future of AFuzion. Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

Putting your customer first requires adding value to your customers and relationships every step of the way. Particularly in communications infrastructure, developing a customer-first culture is done through taking the complexity out of what is a very complex business. Joining Carrie Charles today is Monnie McGaffigan, the Chief Revenue Officer of ExteNet Systems, a leading national provider of converged communications infrastructure and services addressing outdoor, real estate, communities and enterprise advanced connectivity needs. For Monnie, removing the complexity means managing budgets, accelerating building plans and generally taking problems off of customers' hands. Listen along as Monnie shares her experience of getting started in telecom, where she is now and her vision for the future at ExteNet.  Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

Always a crucial aspect of business, the importance of connection was highlighted when the pandemic hit. Our guest this episode, Kevin Coyne of Summit Broadband, strives to be an instrument in building a connected community of tomorrow with Summit Broadband's products and services. With more than 20 years of telecommunications experience focused on fiber-optic and high-bandwidth solutions, Kevin Coyne leads Summit Broadband to expand its influence and services, in particular to rural communities, to provide better connectivity for all. Listen along as Kevin and Carrie share in-depth insights on focusing on a company’s greatest assets for growth and success.  Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

Rising in popularity for years, the pandemic quickly pushed remote work and hybrid flexibility mainstream. With "work from home" options becoming widespread and now expected by job candidates, it's clear that businesses must adapt to the digital workplace. In this episode, Carrie Charles talks to the Chief Technology Officer and Senior Vice President at Unisys, Dwayne Allen. Dwayne talks about the solutions and services they offer to their clients, particularly concerning the digital workplace and how they can transition to that along with the end-user experience. He also shares some emerging trends in tech and opportunities in IT services and solutions. On finding their team, Dwayne then shares the strategies they are using to attract and retain talent and help them thrive.  Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

Far superior than just possessing the technology to do something is possessing the ability to accomplish something. In the 5G space, ability is fundamental to innovation and being able to consistently grow and level up. In the latest episode, Minya Gavrilovic joins your host Carrie Charles as the two discuss how his company is changing the game when it comes to antenna innovation. Minya is the President and Chief Technology Officer of Galtronics USA -- a leading antenna company serving multiple markets including wireless operators, fiber connectivity companies and home automation. Discover how Minya is training his staff on fundamentals and communication, and learn more about the company culture of being customer focused. Finally, find out the latest trends in 5G that have Minya excited; listen to the full episode below to learn more about Galtronics' innovative designs! Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

Would you choose to join a startup that's still developing its culture over the well-established company? Christian Hillabrant picked Tillman Infrastructure over other massive opportunities, and it's paying off big time. In this episode, your host Carrie Charles sits down with the Chief Operating Officer of Tillman as they talk about all things culture development, having a customer-first mentality, and what it takes to nurture talent for the future of the industry.  Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

As workforce trends shift, companies have begun rethinking talent management strategy. With the youngest generations entering the workforce, companies are tasked with finding a way to keep them engaged and employed. In this episode, The Heart of Tech founder Carolina Milanesi discusses workforce trends since the start of the pandemic through the lens of her experience as a consumer technology analyst. The new generations are more purpose-driven employees, giving companies opportunity and motivation to prioritize supporting diversity, inclusion, social justice and equity as a pillar of their organizations.Tune in for in-depth insight on talent management as Carolina and Carrie discuss prioritizing people, increasing employee satisfaction and the critical leadership skill of having empathy.Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

Tower companies, data centers, fiber businesses — communications infrastructure are like “internet plumbers.” Communications infrastructure is crucial for preparing the world for digital transformation. As cloud technology evolves and moves out from the core markets to the “edge” where people live, hyperscalers rely on the foundation created by fiber, data centers and cell towers to grow into this new, connected future. In this episode Steve Smith, CEO of Zayo, shares the way their company positioned itself in the last 16 years of communications infrastructure growth as that foundation. Finally, he emphasizes how important culture is in building this connected future.Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

Smart cities are the thing of the future, thanks to the immeasurable power of 5G. These advanced urban centers are built not just with a wide understanding of cutting-edge technology but also the legal side of the project. Proper collaboration with city heads and councils is a significant part of this process. Joining Carrie Charles is Kevin Jones, a partner at Zublatt & Jones. He explains the intricacies of building smart cities powered by 5G technology and the right approach when presenting proposed plans. Kevin also talks about the impact of smart city technology on various industries and what can be expected from it in the future.Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

Nicknamed the fourth utility, Wireless is an integral part of business and social connection today. Carrie Charles welcomes Justin Marron, the Chief Executive Officer at Strategic Venue Partners (SVP) - which offers Wireless Infrastructure as a Service (WIaaS). The goal is to deliver all-inclusive, turnkey, wireless infrastructure as a holistic managed service. We need to future-proof the old model into something people can buy into for the long term. Join in the conversation to learn about wireless opportunities across various industries—all the way from healthcare management systems to gaming and hospitality. You’ll also discover nuggets of wisdom on finding and retaining the talent every company needs to achieve its vision and mission.Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

With the rapid development of technology comes the need for strategic change. Businesses must be able to handle rising demands and changing customer behavior. Despite the many adjustments, one thing remains a constant: human capital must never be taken for granted. Joining Carrie Charles is the CEO and Managing Partner of QORVAL Partners, Paul Fioravanti. He shares his insights on helping telecommunication clients meet the expectations of the digital future. Paul explains how high profitability and a good business reputation can be achieved by building relationships, keeping a healthy workplace culture, and making your employees feel valued.Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

It requires a strong training program and great leaders to focus on self-performance and doing everything in-house. Join Carrie Charles as she talks to Andrew Herring and Kelly Lazuka of Fullerton Engineering, a company doing just that. Andrew is the Sr. Vice President of Strategic Development and Kelly is the President of Wireless Services. Learn how Fullerton develops employees and leaders with their innovative model in the newest episode below.Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

Everything is fast-paced, and everything is accessible with a single click. This growth in connectivity has been made possible by high-performance network companies like ExteNet. ExteNet is the largest privately held communications infrastructure provider in North America. Their CEO, Richard Coyle, focuses on growing and improving the operational, financial, and market position of various types of businesses. Rich joins Carrie Charles to discuss his vision of building top-performing teams that exceed expectations and take personal responsibility for their career growth.Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

How do you effectively bring six solution-oriented companies under one umbrella? The answer is clear: a shared vision. In this week’s episode, discover how Chris Maguire found one vision and managed to diversify with NextEdge Networks. Join your host Carrie Charles as she talks to its CEO, Chris. With NextEdge, Chris has built a nationwide, turn-key smart community infrastructure firm. Listen to learn about the roll-up strategy, how he attracts and keeps talent, charging stations, and more.Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

One of the biggest challenges of broadband today is the monopoly system that’s expensive to build. Rod Hanson, the Chief Executive Officer of Cityside Networks, talks with Carrie Charle about how a wholesale shared digital infrastructure is a cost-effective solution to the problem. It’s essential to take a holistic approach when solving big issues.  When it comes to digital networks, it’s best to look from the city and citizens approach rather than from a single user approach. A wholesale shared network that allows other carriers to come and utilize the network can transform everyone’s life for the better. Check out this exciting episode!Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

California has a lot of rural areas where there is not a lot of wired infrastructure. GeoLinks is in the business of solving the digital infrastructure problems of today. Carrie Charles welcomes James Childs, the Senior VP, Corporate Development & Spectrum at GeoLinks. James talks with Carrie about how GeoLinks supports the remote camera installations for the alert wildfire projects. Early detection of wildfire is a crucial early response measure. Do you want to know more about digital infrastructure trends and challenges? You’d love to listen to this episode. Tune in!Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

Recruiting, retaining and developing exceptional sales talent has always been a challenge for leaders. It becomes even more complicated in the midst of our "Great Resignation". Tune in and learn how to build and lead resilient sales teams with your host Carrie Charles and her guest Kim Kerr. Kim is the Senior Vice President of Business Sales and Operations for US Cellular. She is responsible for driving revenue and building all-star sales teams. Discover Kim's winning leadership principles and how she attracts, develops and retains top salespeople in this hot job market. Learn all that and more in today’s episode!Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

Just because accidents in this industry are inevitable doesn't mean we should stop trying to add more safety measures. The Senior Manager for National Site Safety at T-Mobile, Heather Gastelum, refuses to accept construction-related fatalities as just part of the job. In this episode, she sits down with Carrie Charles to talk about tower safety. She also cites some specific challenges that both companies and the workforce face and some of their solutions. Heather then taps into the importance of training in creating safer workspaces, revising and raising industry standards, and keeping workers safe so we can continue to attract and engage our workforce in the field.Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

Talent retention can be a difficult matter for many businesses. One company, however, seems to have found a formula for success. In this episode, Carrie Charles is joined by the Head of Wireless Talent Acquisition for DISH Network, Katie Flynn, and the Regional VP for the Central Region, Nichole Thomas in a discussion about finding and retaining the best talent. Nichole and Katie talk about how they got their start at DISH, their expansion and focus on a culture of excellence, and plans for talent moving forward. Learn more about how the industry is leveraging talent by tuning in.Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

While gender inequality is present in every industry, it seems particularly prevalent in the male-dominated tech world. Women continue to leave the tech industry at unprecedented rates with the pandemic fueling the fire. In our new world of work, how do we encourage more women to enter tech fields — and stay? How can companies design a culture that supports and empowers women? Listen to our host Carrie Charles and guest, Amy Wheelus, as they dive deep into the "why and how" behind the gender gap challenge. In this engaging episode, Amy shares valuable tips for leaders to navigate our new talent landscape, promote more women to leadership roles and inspire younger generations to follow in their footsteps.Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

Design for compliance separates GSS from its competitors. Host Carrie Charles introduces Steve Blazenko, the CEO at GSS, and Alexander Novak, the General Manager at GSS. Steve and Alexander explain how GSS does everything in-house, starting with site acquisition. With other acquisition firms, they’ll have to outsource environmental compliance. So if you want a seamless experience, go for the GSS way. Join in the conversation to discover more about GSS and its family-oriented culture. Tune in!Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

With the pandemic, the trend right now is that everything is video-related. From video calls to video games, everyone is, at some point, looking at a video screen. Discover how video plays a big role in the future of 5G marketing. Learn more insights on 5G with your host Carrie Charles and her guest Peter Linder. Peter is the Head of the 5G Marketing of Ericsson in North America. Learn what the latest trends are in marketing and how important personal branding is. Tune in and learn more about use cases and how a 5G enterprise works.Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

In the military, leadership is essential and something that every soldier must learn. You have to go through leadership training so that you can apply that to your life in the military and after. This is exactly what Josh Broder did. He always knew he was a leader and after his service, he became the CEO of Tilson. He is on a mission to build America's information infrastructure by building and designing wireless networks. As a leader, he believes that hiring the right people for the job is very important. By having the right work culture and flexibility, everyone will be able to achieve their goals in the company. Learn what it's like to work through COVID-19. Discover why hiring veterans is a smart choice. And know what makes a good leader. Join the conversation today to find out.Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

"Any infrastructure that uses fuel is an opportunity to remove and improve the conditions of the infrastructure." This is what Alexandra Rasch Castillo, the founder and CEO of Caban Systems, believes. Having been enamored with the idea of removing contaminants from the environment, she has set off to create clean power infrastructures. In this episode, she joins Carrie Charles to talk about green 5G. She explores what is called carbon neutral and how they are working on minimizing and eliminating fossil fuel use on sites. What is more, Alexandra also discusses decarbonize data, why it is important, and what she thinks is the future of clean power infrastructure. Join this conversation and discover the possibilities of having a greener world. Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

While 5G services are in demand, the deployment of this technology can often cause disruption. The Helicore team has found a fast and easy solution to the disruptions caused by 5G densification and deployment – building small cells. In this episode, Carrie Charles interviews Co-founders Kevin Russ and Josh Dotson on the progress done by their company and the patented technology they use. Kevin and Josh talk about getting their start in the telecoms industry and their future goals. An interesting discussion that people looking into deploying 5G services should not miss out on.Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/

What type of talent is essential for the future of wireless communications? We need people with a systems mindset. The guest for today’s episode is Dr. Vida Ilderem, Vice President at Intel Labs. Vida discusses with Carrie Charles how wireless communications require a plethora of expertise to succeed in the future. All the way from engineering to social science. That’s why we need talents who know how to bring multiple disciplines together and work as one. Join in the conversation to discover the future of wireless communications and why we need to have a systems mindset. Love the show? Subscribe, rate, review, and share! http://broadstaffglobal.com/